My Choice Sarees Private Limited reserves the right to reject returns from any particular customer, in case of frequent returns by such customer, which shall mean returns on more than 3 occasions in a financial year
Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase, please follow the instructions below:
- You can return/exchange in 15 days after the date of delivery, But under the condition that My Choice Sarees Private Limited customer service is intimated within 10 days of delivery of the goods to your address.
- My Choice Sarees Private Limited will exchange the returned items free of cost or issue a refund for the cost of the goods to the credit/debit card used for online shopping.
- Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address if the pin code is out of pick up location.
- Sale products are non-returnable. Exchange or Refund will not be made against a non-returnable item unless there is a defect or is different from its description.
For all countries, please ship to the following address:
My Choice Sarees Private Limited
Mayur Kushal Complex, Abids Road,
Gun Foundry, Abids, Hyderabad, Telangana 500001, India
Claiming Refunds
For Credit Card/Debit Card/Net banking Transactions:
As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of payment.
If applicable, refunds would be made for the cost of the goods to the credit /debit card used for online shopping. However, shipping charges would not be refunded except where My Choice Sarees Private Limited has erroneously sent you a wrong item / colour / size.
For COD (Cash on Delivery) Transactions:
- Cash Refunds are not allowed for COD orders since we cannot deliver cash through couriers.
- Customer can also place a request for a reverse pick up in case reverse pick up service is available through our couriers.
Refunds will only be done in the following cases:
- Genuine sizing issues, only for unused garments with tags. Please review our size guides carefully before making your purchase.
- Genuine quality issues.
- Packages lost in transit.
- In case My Choice Sarees discovers any mispricing in its online catalogue and the price charged to you is higher than the actual price.
- In case My Choice Sarees discovers that a wrong item has been shipped to you.
- In case the customer is not happy with the purchase and has returned the item/items to the address mentioned above. In such cases the filled return form should be included in the return shipment.
No refunds will be given in the following cases:
- In case of minor design and colour variations. With handloom products there will always be some variation between products.
- Incorrect or outdated delivery address.
- Incorrect address format including any form of a PO Box address.
- After 3 failed delivery attempts by the courier.
- Package refused by recipient.
- Products returned in a used or damaged condition.
Note: Refunds will only be made after we have received the returned shipment except if the package has been lost in transit